Data Deletion

How to request deletion

To delete your BrandScalers data and disconnect your connected marketing accounts:

• Disconnect each platform from within the app to remove its stored access token.
• Email kushagra@brandscalers.in from your registered account email with the subject "Delete my BrandScalers data".

Include your name, registered email address, and the connected business or clinic name so we can identify the correct account. We may ask you to verify ownership before deleting data.

If you connected through Facebook or Meta, Meta may also send us a signed automated deletion request. We record that request and return a confirmation code shown above.

What gets deleted

Your profile, connected-account tokens (encrypted), onboarding details, and associated service records are deleted or anonymized unless retention is required by law, security, fraud prevention, or an unresolved billing obligation. Data held in your own Meta, Google, or other platform account is not deleted by BrandScalers.

After you submit a request

We will acknowledge the request using your registered email address and process it in accordance with applicable law. Disconnecting a platform stops future access immediately; deleting your BrandScalers account is a separate request that removes the associated BrandScalers service data described above.